As an Xfinity customer, you’ve likely heard about the changes in the company’s customer rewards system. The rewards program has been transformed with more benefits, discounts and exclusive offers than ever before and is now known as the Xfinity Membership program. If you’re new to the program or just a loyal subscriber, knowing how it operates can be advantageous for you to get the best results from it.
What Is the Xfinity Membership Program?
The Xfinity Membership programs are Comcast’s initiative toward rewarding customers for having eligible Xfinity Internet services. The previous rewards program has been eliminated and membership is automatic with eligibility to Xfinity services. No enrollment fee, no points to keep track of and no separate enrollment process. Customers will have access to exclusive experiences, discounts, entertainment offers and offers related to the services.
Xfinity Rewards Replaced: What’s Changed?
The top change is that Xfinity Rewards Program was replaced by the new Xfinity Membership experience. To make it easier to access benefits, and provide more options of benefits and discounts.
Customers used to have to enroll in the rewards program. Membership is automatic now, and will start with the activation of an eligible service. The new building integrates loyalty incentives, entertainment advantages, and special perks for members.
Xfinity Membership tiers Silver Gold Platinum Diamond
The tier system is one of the key elements of the program. The Xfinity Membership tiers Silver Gold Platinum Diamond, which are based on either the number of eligible Xfinity services you have or the time you’ve been an Xfinity customer.
| Tier | Tenure Requirement | Service Requirement |
|---|---|---|
| Silver | 0–1 Year | 1 Service |
| Gold | More than 1–5 Years | 2 Services |
| Platinum | More than 5–10 Years | 3 Services |
| Diamond | 10+ Years | 4+ Services |
How to Check Xfinity Membership Tier?
So, if you want to know how to check Xfinity Membership tier, then it’s easy:
- Open up the Xfinity App.
- Log in to your account.
- Click on the Membership or Rewards option.
- See what you’re currently enrolled in and what offers you can choose from.
Customers can also check their tier information from their Xfinity online account dashboard.
Xfinity Membership Benefits
Part of what makes people love the program is the quality of the Xfinity Membership benefits they are offered year-round.
The following are just a few benefits:
- Streaming service promotions
- Theme park discounts
- Exclusive event access
- Sweepstakes and giveaways
- Mobile device offers
- Entertainment experiences
- Rewards for special customers
Eligible benefits are dependent on your membership level and account.
Popular Membership Benefits by Tier
| Benefit Type | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|
| Exclusive Offers | ✓ | ✓ | ✓ | ✓ |
| Weekly Perks | ✓ | ✓ | ✓ | ✓ |
| Sweepstakes Entries | ✓ | ✓ | ✓ | ✓ |
| Premium Entertainment Perks | Limited | Enhanced | Yes | Yes |
| VIP Experiences | No | Limited | Yes | Yes |
Xfinity Membership Weekly Perks
One of the key aspects of the program is the weekly Xfinity Membership benefits. New perks and offers are introduced every Thursday, according to Xfinity. This can include freebies, entertainment promotion, limited-time discounts and exclusive member experiences.
Perks will be available in the Xfinity app and in the Membership portal to see the latest offers.
Xfinity Membership Peacock Premium Benefit
One of the most popular benefits is access to Xfinity Membership Peacock Premium access. Peacock Premium is one of the benefits enjoyed by Platinum and Diamond members. Customers who are eligible for the streaming service will be able to use the service without paying the regular subscription rate and will continue to be eligible for the service.
This advantage is one of the most useful benefits offered under the membership program for entertainment.
Xfinity Membership vs Rewards
The new membership model, Xfinity Membership vs Rewards, has a number of improvements over the old membership model:
- Automatic enrollment (no sign-up required)
- Increased benefits and experiences
- Tier 1, Tier 2, Tier 3 based on services and tenure.
- Enhanced integration of entertainment features.Improved integration of entertainment features.
- Easy access via the Xfinity app.
The new structure emphasizes providing value continuously, instead of the customers having to enroll in an awards program.
How to Check Xfinity Membership Tier?
Looking for a way to know your Xfinity Membership Tier status? It is easy to do:
- Open the Xfinity app.
- Log in to your account.
- Go to the Membership area.
- See what tier you’re on and what benefits you can get.
Customers can also look up their membership information via the Xfinity Membership portal online.
Final Thoughts
The new Xfinity loyalty program offers greater value than ever before. The Xfinity Membership program offers a way for customers to be rewarded for their loyalty through automatic enrollment, multiple membership levels, weekly benefits, entertainment benefits, and access to Peacock Premium for qualifying members. As a Silver member or Diamond member, there are numerous opportunities to enjoy exclusive benefits all year long. To learn more about the Xfinity Membership program, connect with Club HDTV customer care.
FAQs
Ans – Yes. Xfinity Membership is free and included for eligible customers.
Ans – Yes. Xfinity Rewards was eliminated and replaced by the new rewards system which became part of the overall Xfinity Membership experience.
Ans – Your tier can be seen when you log in to the Xfinity app or go to the Membership portal online.
Ans – The Xfinity Membership Peacock Premium benefit is available to Platinum and Diamond members, based on member qualifications.
