Chromecast is a streaming device that can be connected with almost every TV, computer, or any other smart media player. Chromecast not connecting may be because of your WiFi network. There are n number of reasons for Chromecast not working. Any one of these issues or a combo of these issues can be the reason why your Chromecast stopped working. Fortunately for you, there are multiple ways on how to fix Chromecast, not connecting issues. In this guide, we will teach you how to troubleshoot your Chromecast device?
We will walk you through some of the top troubleshooting tips that include how to connect Chromecast or Chromecast ultra to different WiFi networks and how to reset your Google Chromecast device. Here are the top ways on how to fix Chromecast not connecting.
1. Check Your WiFi Network
Confused why Chromecast can’t connect to your WiFi connection? The most common assumption is that you may have recently changed your WiFi name (SSID) or password. If you forgot to update that information on your Chromecast device then there are chances of Chromecast not connecting. Or if you have multiple WiFi networks in your home and your mobile device and Chromecast device is connected to different networks. This can be the second reason why Chromecast stopped working.
Thankfully, there is no difference in how to connect Chromecast vs Chromecast Ultra with your WiFi network. Check your mobile device’s WiFi settings to find out which connection is it connected to. If your Chromecast is not working, then you need to change WiFi networks. Once you’ve confirmed both your devices are on the same WiFi networks, try connecting the devices with each other. If that doesn’t work and your Chromecast setup not working then try any of the following methods.
2. Use The WiFi Extender
One of the reasons why Chromecast not connecting is because it may be having a hard time detecting a signal. Televisions are basically giant shields through which WiFi signals can’t penetrate through. Your Chromecast will need all the help it can get to detect and connect to a signal. The Best WiFi Extenders will help you solve that issue.
Chromecast comes included with a shot HDMI Cable within the box in order to better connect to the WiFi. This cable is stiff, short and helps your Chromecast hang off the back of your TV device. The sole purpose of this cable is to give your Chromecast device a little space so it can detect and connect to your WiFi network. The reason why your Chromecast stopped working is that it can’t detect your networks. Using the best WiFi extenders will help you in solving your problem.
3. Reset Your Modem & Router
If your Chromecast still won’t find and access your WiFi Signal then chances are you need to turn off your Modem/Router. Wait for almost 10 seconds and reconnect the power before turning them back on. First, turn on the Modem and then router if you two separate devices. One of the primary reasons why the Chromecast setup not working could be because of an error in your connection.
4. Factory Data Reset
If Chromecast not working on TV after trying everything then the next step is to reset your Chromecast or Chromecast Ultra back to its factory defaults. If you are worried about your data then you should know that your data won’t be deleted. Doing the factory reset will just mean that your Chromecast number will change, which doesn’t means anything at all to you and you will have to go through the setup process again.
If you don’t know how to reset Chromecast device then we will help you do that. The steps change based on the type of Chromecast device you have. Either use your Google Home application to reset Chromecast or hold down the button on the back of your Chromecast dongle for at least 25 seconds. Once your TV Screen goes blank, you can let go and wait for it to clear its memory. It will help you with how to fix Chromecast not connecting?
We suggest that you also use a second device during your second setup attempt. For Example: if you tried to set it up using the Google Home application on your phone the first time. Download the application on another device and try using theirs the second.
5. Ensure Your Network Is Working on 2.4GHz
Even if after all this your Chromecast not working on TV. Then it may be time to look at your Router’s signal settings. There are two frequency bands on which WiFi networks work such as 2.4GHz & 5GHz. Chromecast only works on the 2.4GHz network band.
While this can be annoying, but the silver lining is that 2.4GHz is the better network out of the two frequency options for a streaming device. That is because of its lower frequency being better at penetrating solid objects. Follow the steps mentioned below on how to make sure your network is on the 2.4GHz band.
Go to your router’s settings, you can find out how to log into your router in our guide. Check the frequency on which the router is operating in your router’s settings and select 2.4GHZ for your Chromecast. If your other devices are connected to the 5GHz frequency band then let them stay that way based on your router’s capabilities. Make sure you choose the “Enable Guest Mode” option for your router during the setup. That should fix your problem of Chromecast setup not working.
6. Update Router’s Firmware
If your router is still working on outdated firmware then that could also be the reason why Chromecast stopped working. There may be a notification regarding the firmware update, if you do get it then you just need to click on it. Even if it even doesn’t help your issue of Chromecast setup not working, it will improve your network strength and security from external threats.
7. Adjust Channels of Your Router
Most routers allow you to switch between wireless channels they run on. If your wireless signal channel is set the same as the same channel of your neighbors then chances are interference can occur. This may be one of the reasons why your Chromecast not working.
Just head into your router’s settings, if you are lost on the instructions on how to access your router’s settings then you can refer to our guide on how to log into your router. Once you are into the router’s settings go into the “Wireless” and then go into the subsection called “Channel and SSID.” The names on the menus may change based on your router’s model.
Find the “Channel” section and chances are it will be set to auto, change it to any numbered options. If your problems remain then you just need to keep searching for a WiFi channel that has the least interference.
Based on customer reviews, it is stated that Chromecast works best on WiFi channels 1, 6 & 11. Although there haven’t been any concrete evidence of Chromecast working better on other channels. You just need to make sure that your neighbors aren’t on the same channel. This may seem a tough task to do but if you need to know how to fix Chromecast not connecting then you need to find that out. If your router doesn’t allow you to make adjustments then you may want to look into buying a new one. If you want, we have a list of the best routers for fiber optic internet.
Conclusion: How to Fix Chromecast Not Connecting?
These are all the steps you need to follow to fix your problem of Chromecast not working. All these steps are quite easy to use. If you are having trouble finding the best internet connection to stream content on your Chromecast device, then we at Club HDTV can help you find the best fiber and cable internet packages. Reach out to our agents to find the best plans at an affordable cost in your zip code.