Tips for Troubleshooting Internet Connection Issues

Troubleshooting Internet Connection Issues

My internet is so slow, I can’t connect to my WiFi router, I can’t stream content without buffering, My tablet won’t connect to my router. These are the example of a few internet connection issues all of us face. Why do we face these internet connection issues, and how can I troubleshoot my internet connection? The answer is quite simple, no internet service provider is perfect, you will face one problem or the other with your Wireless broadband provider. There are simple steps for troubleshooting internet connection issues, but unfortunately, most people don’t even know about them.

You end up calling your ISP for a technician and pay heavy amounts for getting your speed back. Take our advice and try to troubleshoot your internet connection, eventually, you’ll understand the reason behind your Wifi connection issue. Once you know the root cause, it’ll be a cakewalk to get your internet speed back on its feet. Look at internet connection, troubleshooting steps, and how to boost your wireless signal.

Guide for Internet Connection Troubleshooting

There are a lot of things that can cause a slow internet connection. We have created a list of most common internet connection issues that you can easily troubleshoot at home.

Router Won’t Connect to the Internet

The best solution is to buy a new router, disconnect the old one, and follow the steps for setup provided by the manufacturer in the instruction manual. Or you can go through with the quick fix if your pockets don’t allow you to purchase a new Wireless router. What you need to do is to unplug your router and your modem, remove the power cable from the modem. Remove all the cables that connect the router and the modem (the coaxial cable). Leave everything unplugged for at least 30 seconds. After the time span has passed, reconnect the coaxial cable, and wait till the light shows that everything has been plugged in perfectly. Attach all the cables back to your router, including the Ethernet cables from the mode. Once the light comes back on, check to see whether or not you can connect to the internet!

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The steps mentioned above usually force your modem and router to flush out any information that has been stopping them from connecting to the web.

The Router Setup isn’t Detecting the WiFi Router

This is a very common problem with new routers that come with automated setup system. Sometimes the setup process comes across an unexpected error and the process just doesn’t complete. Here’s the internet connection troubleshooting tip on how you can bypass the setup and go straight into the router’s management to set up your WiFi router.

Connect an Ethernet cable from your computer or laptop to the LAN ports of your router. Follow the simple guides and solve your internet connection issues.

  • Go to Your Computer’s settings
  • If you are on Windows 7 & 8, the settings are located in Control Panel
  • Go to Network and Internet page
  • Click on Network & Sharing Center
  • Change Adapter Settings
  • Right Click on Local Area Network & select properties
  • Double-click on the “Internet Protocol Version”
  • Select the option “Use the following IP address”
  • Type in the IP address that’s been provided by your Manufacturer

Once you are done, restart your modem and router and you’ll be able to connect to the internet.

My Internet Connection Keep On Dropping

I’m sure you have faced this problem at least once, you are surfing the internet and you have found the best video to watch. As soon as you click on the video, the net stops working. Or you might have seen the lights on your modem and router disappear and reappear again.

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This is a very common WiFi connection issue, especially for those who are using cable and Fios internet service. This problem is caused because of a degraded signal coming into your modem. If you use network cable splitters, then replacing them would be a good option. If are using several splitters for diverting network to different parts of your home, then check if you are using a -7dB splitter, it is printed on the top of your splitter. Try replacing your -7dB splitter that your modem is connected to with a -3.5dB splitter. This will reduce the signal loss you are experiencing.

One more tip, if you are using a three-way splitter and you are not using the third connection, then replace it with a two-way splitter.

Wifi Signals Drops In Some Part of The House

If you are in your living room, and your internet connection is running smoothly, but when you go somewhere else, the connection drops drastically! The steps for troubleshooting internet connection issues involves knowing where the trouble has originated. The biggest reason for internet drop in network interference. Cordless phones and any device that is operating on the 2.4Ghz band can be the cause of interference.

Internet connection troubleshooting requires you to test whether all your devices lose internet connectivity in just one place. Or the connection drops at multiple corners of the home. If the connection drops everywhere inside your home, then the problem is with your Wireless router. Changing or upgrading your wireless router will easily fix your problem. If one specific device is losing the wireless signals, then update your firmware for the device’s wireless connectivity or upgrade to a new wireless adapter.

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I forgot the Password to My WiFi Router

It happens with the best of us! We set a new password to keep our security up to date, and we end up forgetting it. Don’t worry, this particular Internet connection issue is very easy to solve. You just have to rest the router. Resetting your WiFi router forces it to revert to its original settings.

On the back of most wireless routers, there’s a small button, press and hold the button with a paper clip till all LED lights blink. When you are through the process, your router is back to its factory settings. You can now connect with the router using the default username and password. If you don’t remember them as well, you can find them printed on the back of your router.

Internet Troubleshooting Guide

Solving internet related problems isn’t that big of a task. If you know what is causing your Wifi connection issue, then you can troubleshoot it as well. Follow the simple guide we have provided to help you troubleshoot internet connection issues.

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