Internet Satisfaction and Availability in Idaho - An Overview

The state of Idaho boasts a diverse landscape, from majestic mountains to sprawling farmland, and with a population of 1,896,652 people, internet access plays a crucial role in connecting its residents to the digital world. Here, we will delve into Idaho internet providers, offering insights into customer satisfaction, provider rankings, internet technologies, and the best cities for internet access.

Customer Satisfaction and Pricing

Internet providers in Idaho Falls have received an average satisfaction rating of 3.7 out of 5 stars from customers, ranking the state 23rd nationwide in customer satisfaction. This suggests that while there is room for improvement, most residents are reasonably content with their internet services. The average price per payment for internet per household in Idaho is $64.88, which is a key factor for consumers when choosing their internet plans.

Availability and Reliability

Idaho residents enjoy a high level of reliability, with advertised speeds meeting household needs 89.7% of the time. The state-wide average customer service rating for internet services is 3.7 out of 5, reflecting a generally satisfactory level of customer support. Additionally, the average reliability rating stands at 3.8 out of 5, indicating a fairly dependable internet infrastructure.

Top Internet Providers in Idaho

Internet Access and Technologies

Despite being a predominantly rural state, Idaho has a relatively high percentage of households with a computer, with 90% of households having access, ranking 4% higher than the national average. Furthermore, 83% of households in Idaho have a broadband internet subscription, which is 3% higher than the national average, ranking 27th nationally.

However, when it comes to access to fiber internet, Idaho lags behind, with only 54% of the population having access, which is 28% lower than the national average and ranks 50th nationally. Fiber internet is known for its high-speed capabilities, and its limited availability in Idaho suggests there is room for expansion.

Download and Upload Speeds

Idaho's average download speed is 83.9 Mbps, which is 37.36% lower than the national average, ranking 47th nationally. The state's average upload speed is 45.2 Mbps, which is 32.46% lower than the national average, ranking 34th nationally. While these speeds may be adequate for many tasks, improving these figures could boost Idaho's internet infrastructure further.

Fastest Internet Providers

For those seeking faster internet options, several internet providers in Boise, Idaho stand out in Idaho.

• TDS Telecom offers an average download speed of 167.33 Mbps and an average upload speed of 157.14 Mbps, with a 71.01% availability.

• Spectrum provides an average download speed of 138.94 Mbps and an average upload speed of 15.32 Mbps, with a 92.27% availability.

• Cox Communications delivers an average download speed of 138.85 Mbps and an average upload speed of 9.52 Mbps, with a 95.98% availability.

• Ting offers an average download speed of 117.81 Mbps and an average upload speed of 95.47 Mbps, with a 46.18% availability.

Best Cities for Internet Access

In Idaho, several cities stand out for their internet accessibility and speeds. Boise, the state's capital, is the most internet-connected city. It boasts 100% access to high-speed internet, fiber internet, and three or more providers. Other cities like Caldwell and Idaho Falls also offer excellent internet access to their residents.

Conclusion

Idaho's internet landscape is characterized by a reasonably satisfied customer base, though there is room for improvement in terms of download and upload speeds and fiber internet availability. The state's rural nature presents unique challenges, but internet Idaho Falls and policymakers should continue working together to ensure that all Idaho residents have access to fast and reliable internet services, further enhancing their connectivity and opportunities in the digital age.